Privacy Policy

PRIVACY POLICY DB SOCIAL Last Updated: 08.06.2026

1. Introduction

Welcome to DB Social ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit dbsocial.co.nz or use our services.

By using our site, you agree to this policy. If you do not agree, please discontinue use of our site.

2. Information We Collect

2.1 Website Analytics Our website automatically collects information about your visit, including your IP address, browser and device details, pages visited, clicks, scrolling behaviour, searches, and timestamps. This is shared with Squarespace, our hosting and analytics provider.

2.2 Contact Forms When you submit a form on our site, we collect your name, email address, phone number, and any details you include in your message. We use this to respond to your enquiries and manage our relationship with you.

2.3 Appointment Bookings When you book an appointment, we collect your name, email address, phone number, and details relating to your appointment. This is provided to Squarespace to facilitate our online booking service.

2.4 Memberships & Subscriptions When you purchase a membership, we collect your name, email address, phone number, billing address, and subscription details. This is shared with Squarespace to enable your membership access.

2.5 Service Agreements When you enquire about or agree to a service, we collect your name, email address, phone number, and relevant business details such as project scope. This is stored securely through Squarespace.

2.6 Customer Accounts If you create an account, we collect your name, email address, phone number, billing/shipping address, and order details.

3. Cookies

Our site uses necessary cookies that are always active. These are required by Squarespace to securely serve our website to you. For full details visit: https://support.squarespace.com/hc/en-us/articles/360001264027

4. How We Use Your Information

We use your information to respond to enquiries, provide our services, process bookings and agreements, manage memberships, send transactional and marketing emails, analyse site traffic, and meet our legal obligations.

5. How We Share Your Information

We do not sell your personal information. We share it only with trusted providers who help us operate our business:

6. Email Communications

Transactional emails (booking confirmations, account updates, password resets) are sent as part of our service and cannot be unsubscribed from.

Marketing emails are sent only where you have consented or have an existing relationship with us. You can unsubscribe at any time via the link at the bottom of any marketing email.

7. Data Retention

We retain your information for as long as necessary to fulfil the purposes in this policy or as required by law. When no longer needed, it is securely deleted or anonymised.

8. Your Privacy Rights

You may have the right to access, correct, or delete your personal information, restrict or object to certain processing, withdraw consent, or lodge a complaint with your local data protection authority. To exercise these rights, contact us using the details below.

9. Data Security

Your information is stored through Squarespace's secure platform using industry-standard encryption and access controls. No internet transmission is 100% secure, but we take all reasonable steps to protect your data.

10. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our site with a revised "Last Updated" date.

TERMS AND CONDITIONS DB SOCIAL Last Updated: 08.06.2026

1. Introduction

These Terms and Conditions govern your use of our website and services provided by DB Social ("we," "our," or "us"). By using our website or enquiring about our services, you agree to these Terms.

2. Our Services

We provide social media management, marketing and advertising, creative and design, and consulting and strategy services. Full details of any engagement will be agreed upon in writing before work begins.

3. Accuracy of Information

We aim to keep all information on this website accurate and up to date. However, we make no guarantees about the completeness or accuracy of any content on this site and reserve the right to change or remove it at any time.

4. Results & Guarantees

We will always work to the best of our ability. However, we cannot guarantee specific outcomes such as follower growth, leads, or sales, as these are influenced by factors outside our control including platform algorithms, market conditions, and audience behaviour.

5. Limitation of Liability

To the maximum extent permitted by New Zealand law, we are not liable for any indirect, consequential, or loss of profit damages arising from your use of our website or services.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

7. Consumer Guarantees Act

If you are engaging our services for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply. If you are a personal consumer, nothing in these Terms limits your rights under that Act.

8. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the jurisdiction of the New Zealand courts.

9. Changes to These Terms

We may update these Terms at any time. The current version will always be available on our website.

Contact Us

DB Social, Auckland NZ Email: info@dbsocial.co.nz Website: dbsocial.co.nz